You’re in good hands
Resident Care Workers are important to our Residents and their contribution has a large impact our Resident’s quality of life. Resident Care Workers are there to attend to your personal care needs and while needs vary from person to person, our high standard is consistent. They’ll get to know the way you like to do things, from your early morning cup of coffee or tea to your afternoon hand of cards. Working as a team with all care home staff, they keep your personal care plan up to date. This way all staff understand your care needs and preferences.
We ensure that we only recruit staff that naturally show warmth and support to our Residents and their families; being a friend and companion is as important as providing the daily care that they need. Care workers come from all walks of life, but they have one thing in common: a genuine passion for caring in a way that gives our Residents the dignity, respect, and enjoyment, they deserve. We give our Resident Care Workers ongoing training to continually develop their skills and in turn, give the best quality care available.
Our dedicated and experienced staff provide our residents with the highest level of personal attention, care, and service. Our attending doctor visits once per week, and Eastern Health provides additional nursing services as required. It is our goal to work with you and your family to ensure that you receive the level of care that you need, making your life at Heritage Square a pleasure.